Membership Terms & Conditions

TERMS & CONDITIONS

These Terms and Conditions govern your purchase of products and or services (collectively “Services”) provided by Ice Talk Xpress. By accessing or using the Services, you agree that you have read, understood, and agree to be bound by these Terms and Conditions and consent to the collection, use, and disclosure of your information for the purposes of providing the Services to you, whether or not you are a registered Member of our Services, and in accordance with our Privacy Policy. These Terms and Conditions apply to all visitors, Members, and others who access or use the Services (“Member(s)”).

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION.

1. Use of the Services

A. Eligibility and Rules

You are hereby granted a non-exclusive, limited and non-transferable licence to use the service for your non-commercial, personal use in accordance with these Terms and Conditions. We reserve the right to immediately and indefinitely deny the use of the Services and/or terminate this licence at any time from anyone who breaches these Terms and Conditions or without cause. Your personal data and our use of such personal data, be it to communicate with you or otherwise, are governed by the Privacy Policy.

You agree not to engage in any of the following prohibited activities whilst accessing the Services:

copying, distributing, or disclosing any part of the Services;
transmitting spam, chain letters, or other unsolicited information;
attempting to interfere with or compromise the system integrity or security or decipher any transmissions to or from the servers running the Services;
uploading invalid data, viruses, worms, or other unauthorised software agents s;
unauthorised collection of personal data;
using the Services for any commercial solicitation purposes;
impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity;
in any way interfering with the proper working of the Services;
accessing any content on the Services through any technology or means other than those provided or authorised by the Services; and
bypassing any restrictions we have implemented to the use of the Services.

B. Membership Account

You agree to furnish accurate and complete information in the creation and use of your account and that we may terminate your account immediately if any information is inaccurate or incomplete. You are solely responsible for the use of your account and may not use another Member’s account without authorisation. You must notify us immediately of any breach of security or unauthorised use of your account. We will not be liable for any loss caused by any unauthorised use of your account or breach of security.

Activation of any Membership Account shall take place on the next working day after application/registration. We reserve the full discretion to reject any Membership application, as well as to suspend or terminate any Membership Account.

You may cancel your Membership Account at any time by notifying us via email or our customer service department, and the cancellation will take immediate effect upon our receipt of the notice.

All Membership-related information shall be communicated via [support@icetalk.sg].

C. Membership Points

You may accumulate points on your Member Account (“Membership Points”) on your transaction at the rate of S$1 to 1 point and such points are valid for 12 months from the date of issuance. Membership Points accumulated may only be redeemed in subsequent transaction(s) at the rate of 1point to S$0.03, with a minimum 10 points per redemption.

There is strictly no sharing of Membership Points with other Member(s), and Membership Points cannot be redeemed in conjunction with other promotions, discounts and/or vouchers.

Our decision on any Membership Points-related dispute/issue shall be conclusive and final, and you agree to abide and be bound by the same.

Upon cancellation or termination of your Membership Account, all unredeemed Membership Points will immediately be invalidated.

2. Service Availability and Our Right to Terminate

We may, without prior notice, change the Services; stop providing the Services or features of the Services, to you or to Members generally; or create usage limits for the Service. We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason. Upon termination or suspension of access, you continue to be bound by this Agreement. We reserve the right, but have no obligation, to monitor disputes between you and other Members. The Company shall have no liability for your interactions with other Members, or for any Member’s action or inaction.

3. Member Content

Any content such as profile information, comments, questions, media files, and other content or information created by the Member (“Member Content”) remains yours and we claim no ownership rights over Member Content created by you.

You agree not to upload Member Content that:

may create a risk of harm, loss, physical or mental injury, emotional distress, or any other form of harm;
may create a risk of any other loss or damage to any person or property;
we deem to be inappropriate;
request personal data;
contravenes any laws or regulations in Singapore;
contains any confidential information; and
interferes with other Members of the Service.

You agree that any Member Content that you upload will not violate third-party rights of any kind. We reserve the right, but is not obligated, to reject and/or remove any Member Content that the we believe, in our sole discretion, violates these provisions.

In connection with your Member Content, you affirm, represent and warrant the following:

A. You have the consent of each and every identifiable natural person in the Member Content to use such person’s name or likeness in the manner contemplated by the Service and this Agreement, and each such person has released you from any liability that may arise in relation to such use.

B. Your Member Content and our use thereof as contemplated by this Agreement and the Service will not violate any law or regulation or infringe any rights of any third party. We take no responsibility and assume no liability for any Member Content that you or any other Member or third-party posts or sends over the Services. You shall be solely responsible for your Member Content and any consequences arising out of your use of Member Content.

You agree to grant us a non-exclusive, limited, and non-transferable licence to use the Member Content in connection with the Services insofar as you continue to maintain a Member Account.

5. Our Proprietary Rights

Save for the Member Content, the Services and all materials and information therein or transferred thereby, including, without limitation, information about your phone or device, or data that is otherwise generated, collected or transmitted through use of the Services or the App, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and Member Content belonging to other Members and all Intellectual Property Rights related thereto, are the exclusive property of us and our licensors (the “Company Content”). Nothing in this Agreement shall be deemed to grant you a licence to, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any Company Content. Use of the Company Content for any purpose not expressly permitted by this Agreement is strictly prohibited.

6. Security

We care about the integrity and security of your personal information. However, we cannot guarantee the security of your personal information, and you acknowledge that you provide your personal information at your own risk.

7. Third-Party Links

The Services may contain links to third-party websites not owned or controlled by us and we do not endorse or assume any responsibility for any such third-party sites. If you access a third-party service from the Services, you do so at your own risk, and you understand that these Terms and Conditions does not apply to your use of such service, and you expressly relieve us from any and all liability arising from your use of any third-party service or content.

8. Indemnity

You agree to defend, indemnify and hold us harmless and our subsidiaries, agents, licensors, managers, and other affiliated companies, and our employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal fees) arising from: (i) your use of and access to the Services, including any data or content transmitted or received by you; (ii) your violation of any provision of these Terms and Conditions, including without limitation your breach of any of the representations and warranties herein; (iii) your violation of any third-party right, including without limitation any right of privacy or intellectual property rights; (iv) your violation of any applicable law, rule or regulation; (v) any claim or damages that arise as a result of any of your Member Content or any Member Content or other information that is submitted via your Member Account; or (vi) any other party’s access and use of the Services via your unique Member name, password or other appropriate security code.

9. No Warranty

Use of the Services is at your own risk. to the maximum extent permitted by applicable law, the Services is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, privacy, security, accuracy, timeliness, quality, or non-infringement. Any content downloaded or otherwise obtained through the use of the Services is downloaded at your own risk and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from such download or your use of the services.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall we, our affiliates, agents, directors, employees, suppliers or licensors be liable for any direct, indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, that result from the use of, or inability to use, or unauthorised use of these Services.

11. Governing Law and Arbitration

These Terms and Conditions shall be governed by the laws of the Republic of Singapore.

Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause.

The seat of the arbitration shall be Singapore. The Tribunal shall consist of 1 arbitrator. The language of the arbitration shall be English.

12. General

A. Assignment

This Agreement, and any rights and licences granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction. Any attempted transfer or assignment by you in violation hereof shall be null and void.

B. Amendments

We may, in our sole discretion, modify or update these Terms and Conditions from time to time, such change to be binding immediately. Your continued use of the Service after any such change constitutes your acceptance of the new Terms and Conditions.

C. Entire Agreement/Severability.

These Terms and Conditions and their amendments constitute the entire Terms and Conditions between you and us concerning the Services. If any provision is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

D. No Waiver.

No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

E. Rights of Third Parties

A person who is not a party to these Terms and Conditions shall have no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) of the Republic of Singapore to enforce or to enjoy the benefit of any terms of the same.

MEMBERSHIP PRIVACY POLICY

POLICY TERMS

This Privacy Policy shall apply to the provision of all products and/or services (collectively, “Services”) under DC United Pte Ltd. This Privacy Policy shall continue to apply after your contract with us has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).

1. COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

In the course of using our Services, we collect the information that you provide to us directly that includes but is not limited to:

your name;
your address and location information;
your telephone number;
your email address;
your account information and preferences used in the course of using our Services;
any content you upload in the course of using our Services;
your location information;
your log and usage data, such as your internet protocol (IP) address, search terms, device information and pages visited;
information collected from cookies and similar technologies;
your action and transaction history in the course of using our Services, including information about the products and/or services purchased in the transactions;
information from linked services such as third-party apps and websites; and
any other information provided to us in the course using our Services.

We may use the personal data collected for any or all of the following purposes:

discharging our obligations in the course of providing, maintaining and improving our Services to you;
verifying your identity;
providing customer service, including but not limited to responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
processing payment, credit, or any other transactions;
sending you notices, updates, alerts, invoices, and other support and administrative messages;
sending you marketing information about products, services, offers, promotions, events, news, initiatives, lucky draws, membership and reward schemes, and any other information we think will be of interest to you;
promote safety, integrity and security in the delivery of our Services;
monitor and analyse trends, usage, and activities in connection with our Services.
personalize our Services and provide advertisements, content and features that match user profiles and/or interests;
complying with any and all applicable laws, regulations, codes of practice, guidelines, and rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
any other purposes for which you have provided the information;
transmitting to any unaffiliated third parties including our third-party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and

any other incidental business purposes related to or in connection with the above.

We may disclose your personal data:

where such disclosure is required for performing obligations in the course of or in connection with the provision of our Services;
by consent;
if we are required to do so by law, or you violate our Terms and Conditions or to protect the rights, property and safety of ourselves and others;
with our affiliated companies;
in the event we believe such disclosure is necessary to prevent imminent harm;
where you use features of the Services that share your information such as sharing via social media platforms; or
to third-party service providers, vendors, consultants, agents and other organisations necessary for the provision of the Services, in accordance with Clause 3 below.

2. CONSENT

By submitting your personal data to us, you consent to us collecting, using, disclosing and processing your personal data in accordance with this Privacy Policy.

Where you submit personal data relating to other individuals, including but not limited to family members or other third parties including minors (“Related Individuals”), you represent and warrant that you have obtained the consent of such Related Individuals to the collection, use, disclosure and processing of their personal data in accordance with this Privacy Policy.

The consent provided for the collection, use and disclosure of your personal data and the personal date of Related Individuals shall remain valid until such time it is withdrawn by you or such Related Individuals. Requests for such withdrawals are to be sent via e-mail to [admin@cococado.com.sg]. We will respond to any such request within ten (10) busines days of receipt and in the event such withdrawal renders us unable to continue to provide our Services to you, require a further confirmation before processing such request. Please note that such withdrawal of consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.

3. THIRD-PARTY SERVICES

We engage third-party providers with a view to only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. These are subject to such third-party providers’ own privacy policies in respect to the information we are required to provide to them in the provision of our Services.

We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. We are not responsible for the content and privacy practices of websites that you have been directed to from links accessed in the course of our Services and we encourage you to consult the privacy notices of those sites.

4. SECURITY

While security cannot be guaranteed, we will endeavour to safeguard your personal data from loss, theft, misuse, or unauthorised access, collection, use, disclosure, alteration, copying, modification, disposal or similar risks, we have introduced the appropriate administrative, physical and technical measures which include antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis. We will periodically review and enhance our information security measures.

5. RETENTION OF PERSONAL DATA

We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, and/or as required or permitted by applicable laws.

6. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy in our sole and absolute discretion from time to time, such changes to take effect immediately. We will notify you of such changes via e-mail, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, you consent that your personal data may be transferred accordingly.

7. QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at support@icetalk.sg.